Find answers to common questions about our services, pricing, and policies.
Is there a free trial available?
Yes, you can try us for free for 14 days. Our team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time, and you will not get charged for any upcoming payments.
What happens if I need to replace team members?
You can swap, remove, and replace users on your account as needed, subject to fair usage policies.
What are my payment options?
You can pay by debit/credit card. We use the Stripe service for the payments.
Can I get a refund?
We offer a free 14-day trial so you can evaluate our solution before making a payment. After this period, payments are non-refundable.
Will I be charged now for a free trial?
No, you will not be charged during the trial period.
Will I be charged taxes?
Depending on your location, applicable taxes may be added to your membership price. Taxes will be clearly stated on your invoice and calculated based on your billing details.
Can I get a custom plan for my company?
Yes, we offer customized pricing and training solutions tailored to your organization’s needs. Contact our sales team for a consultation.
How does onboarding work for companies?
We provide a structured company onboarding training to help your team get started quickly and maximize their learning experience.
Ready to See TechClass in Action?
Book a personalized demo and discover how TechClass can streamline onboarding, training, and upskilling for your organization.
