Microsoft Outlook Online Training

Known widely as an e-mail client, Microsoft Outlook has many more powerful features that make it a go-to application for corporate users. This course guides the student through Microsoft Outlook and looks into the practical application of its numerous functionalities. The course will touch on several topics such as Outlook's interface, account management, sending emails, and other mailing functionalities. Furthermore, the course will discuss how to use the Calendar Manager as well.

Learning outcomes

• Learn how to create, edit, reply, forward and recall email messages
• Learn how to find, sort, filter, and apply conditional formatting to Outlook items
• Schedule meetings, track replies, and send updates
• Manage meeting requests, such as proposing new times and tracking replies
• Set workdays and times, and holidays and time zones
• Manage task assignments, requests, ownership, updates, and status reports
• Learn how to ask, delegate, and share folders and set permissions
• Add email and digital signatures, including encryption
• Learn how to create, categorize and organize contacts
• Learn how to merge your contacts into form letters, labels, and emails
• Learn Outlook's most valuable communication tools
• Acquire handy tips and tricks that can be applied in a professional environment

Table of contents

Chapter 1: Intro to Course

• 1.1. Welcome!
• 1.2. About TechClass Office Product...
• 1.3. Learning Outcomes
• 1.4. Your Expectations, Goals, and Knowledge
• 1.5. Abbreviations
• 1.6. Copyright Notice

Chapter 2: Get started with Outlook

• 2.1. What is Email?
• 2.2. What is Outlook?
• 2.3. Create an Account
• 2.4. Sign in
• 2.5. Sign out
• 2.6. Outlook Interface
• 2.7. Add Gmail Account
• 2.8. Quiz

Chapter 3: Send and Receive Email Messages

• 3.1. Send and Receive Messages
• 3.2. To, Cc, and Bcc
• 3.3. Attach File and Download Attachments
• 3.4. Insert Emoji
• 3.5. Insert Picture
• 3.6. Reply and Forward
• 3.7. Outbox
• 3.8. Quiz

Chapter 4: Manage Inbox

• 4.1. Focused Inbox
• 4.2. Delete and Move a Message
• 4.3. Copy a Message
• 4.4. Mark Messages as Read or Unread
• 4.5. Quiz

Chapter 5: Folders

• 5.1. Sent Items
• 5.2. Drafts
• 5.3. Deleted Items
• 5.4. Junk Emails
• 5.5. Archive
• 5.6. Notes
• 5.6. Quiz

Chapter 6: Manage Information

• 6.1. Create, Edit and Delete Folders
• 6.2. Search Folders
• 6.3. Clean up Messages
• 6.4. Archive Informtion
• 6.5. Export and Import Information
• 6.6. Quiz

Chapter 7: Use Categories

• 7.1. Use Categories
• 7.2. Rename a Category
• 7.3. Create and Delete a Category
• 7.4. Quiz

Chapter 8: Enhance Message Content

• 8.1. Format an Email
• 8.2. Work with Hyperlinks
• 8.3. Check Spelling and Grammar
• 8.4. Signature

Chapter 9: Email and Content Management

• 9.1. Important Message
• 9.2. Use Flags
• 9.3. Automatic Replies
• 9.4. Conversations
• 9.5. Quick Steps
• 9.6. Quick Parts
• 9.7. Redirect Replies
• 9.8. Create and Manage a Rule
• 9.9. Save a Message as Another File Type
• 9.10. Share
• 9.11. Print
• 9.12. Quiz

Chapter 10: Contacts

• 10.1. Add Contacts
• 10.2. Import Contacts
• 10.3. Address Book
• 10.4. Search Contacts
• 10.5. Sort Contacts
• 10.6. Share Contacts
• 10.7. Contact Groups
• 10.8. Quiz

Chapter 11: Calendar

• 11.1. View your Calendar
• 11.2. Appointments
• 11.3. Appointment Options
• 11.4. Schedule Meetings
• 11.5. Share your Calendar
• 11.6. Work with Multiple Calendars
• 11.7. Calendar Settings
• 11.8. Quiz

Chapter 12: Tasks and Notes

• 12.1. Follow Up with Emails
• 12.2. Create and Complete Tasks
• 12.3. View Tasks
• 12.4. Assign Tasks
• 12.5. Create and Organize Notes
• 12.6. Quiz

Chapter 13: Email Settings

• 13.1. Email Settings
• 13.2. Manage Additional Accounts

Chapter 14: Outlook Help

• 14.1. Help
• 14.2. Contact Support and Show Training

>Chapter 15: Final Tasks

• 15.1. Final Project

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