Supporting the Students
Whether starting as a beginner in the TechClass environment or having experience, we can advise and support you on your online learning path. We are always there for you to help you get started and continue your learning journey. When you study with us, we are with you every step, from your first class to your certification. Our instructors assist you if you get stuck in your training or tasks.
Support Tickets
Students are provided with a Support Center, the centralized support environment of the TechClass platform. It enables our students to send support tickets to the TechClass support team and ask questions about the platform, organization, and courses.
Discussion Posts
If the students have any questions or issues in the sections of our courses, they can start a discussion. Course discussions enable students and instructors to communicate with each other directly. Students can post discussions to ask questions about the course content or even ask for extra material if necessary. Instructors, on the other side, can view students' discussion posts on their portal and can easily send replies and share insights.
Questions and Answers
Instead of a private support ticket, students can submit a public forum message and ask for solutions to their issues. Then wait for the instructors and other classmates to reply and help.
Peer Reviews
When a student submits an assignment or project, she can review and rate the submissions of other students, and in addition, she can receive feedback from other classmates. This process, known as peer reviews, can assist students in identifying the strengths and flaws of their answers by comparing them.
TechClass Difference
TechClass is dedicated to pushing the boundaries of online education.